Responsibilities

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• Set the overall creative direction and messaging for our work with partners, and ensure that all the copy we deliver meets a high standard;
• Plan, edit and occasionally draft copy for emails, Facebook ads, signup and fundraising pages, and digital engagement tools;
• Provide clear constructive feedback on copy written by our Digital Creatives and freelance copywriters;
• Facilitate brainstorms and creative sessions, and come up with concepts for fundraisers, fundraising campaigns, engagement tools and other tactics;
• Line manage our Digital Creatives, overseeing their workload and supporting their professional development;
• Share creative recommendations with our partners and train them in copywriting and email best practice
• Manage creative capacity, ensuring that concepts, copy and other deliverables are produced on time and to a high standard
• Oversee the design process for new webpages, including planning users journeys, providing designers with briefs, and feeding back on designs

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Qualifications

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• 10+ years in Design or Copywriting, with an agency or client side background in high growth categories, experience in Tech is preferred
• Experience in a Start-up environment would be beneficial but not essential
• Experience in managing complex projects and cross-functional stakeholders inside and outside an organisation e.g. third party agencies
• An inspiring portfolio of multi-channel work backed up by results of creative effectiveness in market that has led to strong brand growth
• Strong people management skills, with proven experience building and leading a multi-disciplinary creative team and coaching junior team members
• Excellent communication and presentation skills, with the ability to present creative ideas clearly and concisely to a range of senior stakeholders
• Cultural sensitivity when working on global brands, demonstrating understanding of how to localise a global brand to suit regional customer nuances
• Solid experience in digital channels and mobile-first creative - demonstrating knowledge of creative best practices and technologies to drive high CTRs and low CPA
• Strong attention to detail and ability to uphold high standards of QA across all creative assets and team output
• Culture fit: non-political, self-aware, high integrity, pragmatic, resilient, start-up/small company style (even if from bigger businesses background), can-do attitude and an empathetic and empowering team leader

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Some software you may use

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• Google Analytics, Hotjar, Ahrefs, SEMRush (for monitoring/research)
• Google, Facebook & LinkedIn Ads (for campaigns)
• Hootsuite & Adobe XD (for content / wireframes)
• Zoom & Loom (for liaising with clients)

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Benefits

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• Competitive salary
• A fun, supportive and talented team around you
• Flexible working (including remote working, but with regular team meet-ups in London)
• We will support your growth in any way we can and guarantee you will learn new skills, work with some of the industry's best people and have great fun while you do it

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